OK you are going to absolutely positively love this Keurig.! This is the second one i have purchased. I bought one for my son as a wedding gift, and since then i keep thinking about getting one. Well today it came. Oh my gosh were we excited! Hubby even started telling me about how easy it will be for him to get a cup of coffee in the morning. lol I pulled it out of the box… plugged it in , gave the water reservoir a rinse filled it up and i was ready to brew! I love that it comes with the converter cup. We brewed hubby a cup of store bought ground coffee in it and he loved it. He takes his strong so the strong brew button made it just like he liked. I chose the chai latte. Oh i am in heaven! Keurig…can i say i love you ? Great product, and affordable prices.